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Data protection

Privacy policy

We treat your personal data confidentially and in accordance with the legal data protection regulations. The use of this website is in principle also possible without the collection of your personal data.

If personal data (name, address, telephone number or e-mail addresses) are collected on this page, this is always done on a voluntary basic.

Of course, this data will not be disclosed to third parties without your consent. It will also not be provided to any country outside of the EU.

Personal data is collected for the following purposes: booking inquiries, online bookings, order processing, shipment tracking and application management.

If you do not agree with the collection of this data, you can contradict at any time. Furthermore, you have a right to be able to view or correct the personal data stored about you at any time. Furthermore, you may request the restriction of processing, also you have the right to ask us for transfer of your data in a machine-readable format or the deletion of your personal data - as far as they are no longer needed or have to be stored by legal regulations.

Please contact the data protection officer Tanja Darwish, e-mail: datenschutz@ml-express.com.

Your personal data will be deleted automatically after 6 months. This does not apply insofar as statutory provisions preclude deletion, further storage is necessary for the purpose of providing evidence or you have expressly consented to a longer storage period.

In case of any data protection complaint you can contact a supervisory authority at any time.

ML Express & Logistics does not make any profiling activities.

Responsible person:
ML-Express & Logistics GmbH, Edisonstr. 8a, 63477 Maintal, represented by Mohamed Lamkadam.

Tracking shipments

For the benefit of our customers, data used to track shipments can to be accessed via the online system. Only customers in the possession of log-in are able to access the data. If you do not wish to use this option, please do not hesitate to inform your dispatcher at any time.


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